Shipping policy

Shipping Policy

Thank you for shopping with Gaitellina Jewelry. Here is everything you need to know about how we ship your orders.

Processing Time

Orders are processed within 1-3 business days. You will receive a shipping confirmation email with tracking information once your order ships.

Domestic Shipping (United States)

Standard shipping typically takes 7-14 business days after processing. We offer free shipping on qualifying orders.

International Shipping

We ship worldwide. International orders typically take 10-21 business days after processing. Customers are responsible for any customs fees or import taxes.

Shipping Insurance

We offer optional shipping insurance to protect your order against loss or damage in transit. We strongly recommend adding insurance for peace of mind.

Order Tracking

Once your order ships, you will receive a tracking number by email. If you have not received tracking within 5 business days of placing your order, please contact us.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at info.gaitellinajewelry@gmail.com within 7 days of the expected delivery date and we will resolve it for you.